Terms of Service

Last updated: July 11, 2025

Terms of Service for NoBuzz Trap™

Welcome to NoBuzz Co. (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website and the purchase of our products. By using our website or purchasing our products, you agree to these Terms.

Acceptance of Terms

By accessing nobuzztrap.com, placing an order, or using our services, you:

  • Agree to be bound by these Terms
  • Confirm you are at least 18 years old
  • Represent that you have the authority to enter into this agreement
  • Agree to our Privacy Policy

If you do not agree to these Terms, please do not use our website or services.

Our Products

Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However:

  • Colors may vary due to monitor differences
  • Product dimensions and weights are approximate
  • Ingredients and formulations may be updated for improvement
  • We reserve the right to update product information without notice

Product Availability

  • All products are subject to availability
  • We reserve the right to discontinue products at any time
  • If an item becomes unavailable after you order, we will notify you promptly

NoBuzz Guarantee

We stand behind our products with our 48-Hour Effectiveness Promise:

  • If you don’t see results within 48 hours of proper use, contact us for a refund
  • This guarantee applies to first-time purchases of the NoBuzz Trap™
  • Proper use means following all included instructions
  • Guarantee is valid for 30 days from purchase date

Orders and Payments

Placing Orders

When you place an order:

  • You make an offer to purchase products at the prices displayed
  • We may accept or decline your order at our discretion
  • Order confirmation does not guarantee acceptance
  • We reserve the right to cancel orders for any reason

Pricing

  • All prices are in USD and subject to change without notice
  • Prices include applicable taxes where required
  • Shipping costs are calculated separately
  • Promotional prices may have limited availability

Payment Methods

We accept:

  • Major credit cards (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Apple Pay and Google Pay

Payment is processed securely through third-party payment processors. We do not store your payment information.

Order Changes and Cancellations

  • Orders can only be modified or cancelled before shipping
  • Contact us immediately at support@nobuzztrap.com for changes
  • Once shipped, standard return policies apply

Shipping and Delivery {#shipping-and-delivery}

Shipping Policy

We offer fast, reliable shipping across the United States:

  • Processing Time: 1-2 business days (Monday-Friday)
  • Standard Shipping: 3-5 business days via USPS/UPS
  • Express Shipping: 1-2 business days (available at checkout)
  • FREE SHIPPING: On all orders over $25 (automatically applied)
  • Subscription Orders: Always ship free, regardless of order size

Shipping Rates

  • Standard Shipping: $4.99 (free over $25)
  • Express Shipping: $12.99
  • Overnight Shipping: $24.99 (select areas only)

What’s Included

Every order includes:

  • Free tracking number sent to your email
  • Secure packaging to prevent damage
  • Delivery confirmation for peace of mind
  • Insurance coverage on all orders over $50

Delivery Information

  • Delivery times are estimates and not guaranteed
  • Weekend delivery: Available with express shipping
  • We are not responsible for delays caused by shipping carriers
  • You are responsible for providing an accurate shipping address
  • Risk of loss transfers to you upon delivery
  • Package theft: Contact us immediately if your package is stolen

Address Requirements

Please ensure your shipping address includes:

  • Complete street address (no P.O. boxes for express shipping)
  • Apartment/unit number if applicable
  • Correct ZIP code
  • Phone number for delivery updates

International Orders

  • Currently US only: We ship to all 50 states and territories
  • International expansion: Coming soon! Sign up for notifications
  • Military addresses: APO/FPO addresses accepted with standard shipping

Order Tracking

  • Tracking email: Sent within 24 hours of shipment
  • Real-time updates: Track your package online
  • Delivery notifications: Get notified when delivered
  • Support: Contact us if tracking shows issues

Returns and Refunds

Return Policy {#returns}

We stand behind our products with our satisfaction guarantee:

  • 30-day return window from delivery date
  • Opened products accepted under our effectiveness guarantee
  • Original packaging preferred but not required for returns
  • Free return shipping if product is defective or doesn’t work as promised
  • Customer pays return shipping for satisfaction returns (typically $5-8)

How to Return Your Order

Easy 3-step process:

  1. Contact us first: Email support@nobuzztrap.com or call 1-800-NO-FLIES
    • Include your order number and reason for return
    • We’ll provide a return authorization (RA) number
  2. Pack your items: Use original packaging if available
    • Include the RA number on the package
    • Use the prepaid return label (if provided)
  3. Track your refund: Refund processed within 5-7 business days after receipt
    • You’ll receive email confirmation when we receive your return
    • Refund appears on your original payment method

Return Shipping

  • Defective products: We pay return shipping via prepaid label
  • Effectiveness guarantee: We pay return shipping
  • Satisfaction returns: Customer pays return shipping
  • Damaged in transit: We pay all return costs

Refund Details

  • Processing time: 5-7 business days after we receive your return
  • Refund method: Original payment method used
  • Partial refunds: For items not in resalable condition
  • Shipping costs: Non-refundable unless product was defective

Non-Returnable Items

  • Products returned after 30 days
  • Items damaged by misuse or negligence
  • Returns without return authorization (RA) number

Subscription Services

Auto-Ship Subscriptions

  • Optional recurring delivery of refill products
  • Charged automatically at subscription interval
  • Cancel anytime before next shipment
  • Modify frequency in your account settings

Subscription Management

  • Manage subscriptions in your online account
  • Email notifications sent before each shipment
  • Contact support for assistance with subscription changes

User Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality or security
  • Submit false or misleading information
  • Violate any applicable laws or regulations

Intellectual Property

Our Content

All content on our website is owned by NoBuzz Co., including:

  • Trademarks: “NoBuzz,” “NoBuzz Trap,” and our logo
  • Product descriptions and images
  • Website design and functionality
  • Educational content and blog posts

Your Content

When you submit reviews, comments, or other content:

  • You grant us a license to use that content
  • You represent that you own the rights to the content
  • We may moderate or remove content at our discretion

Product Safety and Use

Proper Use

  • Follow all product instructions and safety warnings
  • Keep products away from children and pets as directed
  • Do not use products for purposes other than intended
  • Discontinue use if adverse reactions occur

Safety Warnings

  • Our products are designed for fruit fly control only
  • Not for use on food or food preparation surfaces
  • Store in a cool, dry place away from direct sunlight
  • Contact us immediately if you experience any safety concerns

Limitation of Liability

To the maximum extent permitted by law:

Our Liability is Limited

We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the amount you paid for products
  • Issues caused by misuse of our products

Your Responsibility

You agree to:

  • Use products as directed
  • Assume risk for proper storage and handling
  • Indemnify us against claims arising from your misuse

Disclaimers

”As Is” Basis

Our products and services are provided “as is” without warranties, except:

  • Express warranties stated in our guarantee
  • Warranties required by law that cannot be disclaimed

No Guarantees

We do not guarantee:

  • Uninterrupted website availability
  • Compatibility with all devices or browsers
  • Specific results beyond our stated guarantee

Privacy and Data

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you consent to our privacy practices.

Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Supplier issues
  • Shipping carrier delays
  • Internet outages

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes will be resolved in the courts of Travis County, Texas.

Dispute Resolution

Informal Resolution

Before pursuing legal action, please contact us to resolve disputes informally.

Binding Arbitration

For disputes exceeding $500, both parties agree to binding arbitration under the rules of the American Arbitration Association.

Small Claims Court

You may pursue claims in small claims court if they qualify.

Changes to Terms

We may update these Terms periodically. We will notify you of material changes by:

  • Posting updated Terms on our website
  • Sending email notification for significant changes
  • Updating the “Last updated” date

Your continued use after changes constitutes acceptance of the updated Terms.

Termination

We may terminate or suspend your access to our services:

  • For violation of these Terms
  • For fraudulent activity
  • At our sole discretion with or without cause
  • With immediate effect and without notice

Upon termination, these Terms remain in effect for completed transactions.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and NoBuzz Co. regarding your use of our services.

Contact Information

For questions about these Terms of Service:

NoBuzz Co.

For urgent legal matters, please email legal@nobuzztrap.com with “Legal Notice” in the subject line.


These Terms of Service are effective as of the date listed above and govern your use of nobuzztrap.com and all related services.