Privacy Policy

Last updated: July 11, 2025

Privacy Policy for NoBuzz Trap™

NoBuzz Co. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

Information We Collect

Personal Information You Provide

When you interact with our website or purchase our products, we may collect:

  • Contact Information: Name, email address, phone number, mailing address
  • Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
  • Account Information: Username, password, purchase history, preferences
  • Communication Data: Messages you send us, support tickets, product reviews
  • Marketing Preferences: Subscription choices, communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Usage Data: Pages visited, time spent, click patterns, referral sources
  • Device Information: IP address, browser type, operating system, device identifiers
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking: See our Cookie Policy section below

How We Use Your Information

We use your information to:

Provide Our Services

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send order confirmations, shipping updates, and delivery notifications
  • Manage your account and subscriptions

Improve Our Business

  • Analyze website usage and customer behavior
  • Improve our products, services, and website functionality
  • Conduct research and analytics
  • Prevent fraud and enhance security

Marketing and Communications

  • Send promotional emails about new products, special offers, and fruit fly elimination tips
  • Provide educational content about pest control
  • Customize your experience based on your preferences
  • Conduct surveys and collect feedback
  • Comply with applicable laws and regulations
  • Respond to legal requests and prevent misuse
  • Protect our rights and the safety of our customers

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in these situations:

Service Providers

We work with trusted third-party companies that help us operate our business:

  • Payment Processors: Stripe, PayPal for secure payment processing
  • Shipping Partners: USPS, UPS, FedEx for order fulfillment
  • Email Services: For sending newsletters and order notifications
  • Analytics Providers: Google Analytics to understand website usage
  • Customer Support: Help desk software to manage support tickets

Business Transfers

If NoBuzz Co. is sold, merged, or transferred, your information may be transferred as part of that transaction.

We may disclose your information when required by law, court order, or to protect our rights and safety.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic website functionality, shopping cart, and checkout process.

Analytics Cookies

Help us understand how visitors use our website to improve performance and user experience.

Marketing Cookies

Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Preference Cookies

Remember your choices and preferences for future visits.

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Data Security

We implement appropriate security measures to protect your information:

  • Encryption: All sensitive data is encrypted during transmission
  • Secure Servers: Our systems are protected by firewalls and security monitoring
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Updates: We maintain current security protocols and software

While we strive to protect your information, no internet transmission is 100% secure. We cannot guarantee absolute security but are committed to safeguarding your data.

Your Rights and Choices

Access and Control

You have the right to:

  • Access: Request a copy of the personal information we have about you
  • Correct: Update or correct inaccurate information
  • Delete: Request deletion of your personal information (subject to legal obligations)
  • Opt-out: Unsubscribe from marketing emails at any time
  • Data Portability: Request your data in a portable format

Marketing Communications

You can opt out of marketing emails by:

  • Clicking the “unsubscribe” link in any marketing email
  • Contacting us directly at privacy@nobuzztrap.com
  • Updating your preferences in your account settings

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notification for material changes
  • Updating the “Last updated” date

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

NoBuzz Co.

For urgent privacy concerns, please email privacy@nobuzztrap.com with “Privacy Request” in the subject line.

This Privacy Policy is effective as of the date listed above and governs your use of nobuzztrap.com and all related services.